Privacy Policy

Effective Date: March 29, 2025

At Jacket Studio London, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Details: Name, email address, phone number, billing/shipping address.

  • Order Information: Details related to purchases, such as product preferences and transaction history.

  • Payment Details: We use secure third-party payment processors and do not store your payment card information.

  • Technical Data: IP address, browser type, and usage data collected via cookies and analytics tools.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.

  • To provide customer support and respond to inquiries.

  • To improve our website, services, and customer experience.

  • To send order updates, marketing emails (with your consent), and promotional offers.

  • To comply with legal obligations and prevent fraudulent activities.

3. Sharing Your Information

We do not sell or trade your personal data. However, we may share information with:

  • Service Providers: Payment processors, delivery partners, and IT support providers who assist us in running our business.

  • Legal Compliance: Authorities if required by law or to protect our rights.

4. Data Security

We implement security measures to protect your data from unauthorised access, alteration, or disclosure. However, no online platform is 100% secure, and we encourage users to take precautions when sharing personal data online.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience, analyse website traffic, and personalise content. You can manage cookie preferences in your browser settings.

6. Your Rights

Under GDPR and applicable privacy laws, you have rights regarding your personal data, including:

  • The right to access, update, or delete your information.

  • The right to withdraw consent for marketing communications.

  • The right to request a copy of the data we hold about you.

To exercise these rights, contact us at hello@jacketstudio.co.uk

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this policy or how we handle your data, please contact us at hello@jacketstudio.co.uk

Thank you for trusting Jacket Studio!